Terms of Service

Please read these Terms of Service ("Terms") carefully before using our website and purchasing our products, including AI-powered earbuds and smart glasses. By accessing or using our site, you agree to be bound by these Terms. If you do not agree, please do not use our services.

 

1. Use of the Website

You agree to use the website for lawful purposes only and in accordance with these Terms. You must not:

• Use the site in any way that violates applicable laws or regulations.

• Attempt to interfere with or disrupt the integrity or performance of the website.

• Create a false identity or impersonate another person or entity.

 

2. Product Information

We strive to ensure that product descriptions, images, and specifications are accurate and up to date. However:

• We do not warrant that the product descriptions or other content are error-free.

• Product availability and prices are subject to change without notice.

 

3. Orders and Payment

a) Placing an Order

By placing an order, you:

• Agree to pay all charges associated with the purchase.

• Confirm that the payment information you provide is accurate and authorized.

b) Payment Processing

We use secure third-party payment processors. We do not store full credit/debit card information on our servers.

c) Order Acceptance We reserve the right to:

• Refuse or cancel any order at our sole discretion.

• Limit or cancel quantities purchased per person, household, or order.

 

4. Shipping and Delivery

Please refer to our Shipping and Delivery Policy for detailed information.

In general:

• Shipping times and fees are provided at checkout.

• Delivery times may vary due to carrier delays or factors outside our control.

• Risk of loss and title for items pass to you upon delivery to the carrier.

 

5. Returns and Refunds

Please refer to our Return & Refund Policy for detailed information.

In general:

• Products must be returned within 7 days of delivery.

• Items must be in original condition and packaging.

• Refunds are issued once the item is received and inspected.

 

6. Warranty and Support

Our AI-powered earbuds and smart glasses may come with a limited warranty. For warranty terms, please refer to the specific product page or contact our support team.

 

7. Intellectual Property

All content on the site (text, graphics, logos, software, etc.) is the property of Future One Designs or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without express written permission.

 

8. User Accounts

If you create an account:

• You are responsible for maintaining the confidentiality of your login credentials.

• You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate your account at any time if you violate these Terms.

 

9. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for:

• Any indirect, incidental, or consequential damages

• Any loss of data, profit, or revenue

• Any damages arising from the use or inability to use our products or website

Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.

 

10. Disclaimer of Warranties

Except as expressly stated, we provide our website and products "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the site will be error-free, secure, or uninterrupted.

 

11. Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of those third parties.

 

12. Indemnification

You agree to indemnify, defend, and hold harmless Future One Designs from any claims, damages, liabilities, and expenses arising out of:

• Your use of the site or products

• Your violation of these Terms

• Your infringement of any third-party rights

 

13. Changes to Terms

We may update these Terms at any time. If we make material changes, we will notify you by posting an update on our website or via email. Continued use of the site after changes means you accept the updated Terms. Last updated: 25 September 2025

 

14. Governing Law

These Terms are governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law principles.

 

15. Contact Us

If you have any questions about these Terms, please contact us at: Email: info@futureonedesigns.com